Shipping Information

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Free Shipping on orders over $100*

Terms and Conditions *1. Free delivery applies to orders with a value over $100 (Inc. GST) made online at 2. Free delivery only available to Australia mainland and Tasmania, excluding remote locations. 3. Free delivery does not apply to goods that are classified by BSC Industrial as ‘bulky or heavy’ items (e.g. 40kg Air Compressor or 2m long Spirit Level). 4. Once an item is placed in the shopping cart, the user will be notified if the order incurs a freight charge. 5. Once the order has been submitted, if our freight costs are substantially higher, we will contact you within 2 business days to discuss an additional delivery charge. A full refund will be issued if you choose not to accept the additional charge. 6. BSC Industrial does not charge for orders picked up from any BSC Industrial Branch.


Free Click & Collect (In-Store Pickup)

Click & Collect is available from all BSC Industrial stores. The Click & Collect may be unavailable during major sales events and promotions.

BSC Industrial Click & Collect is available only to customers located within Australia.

During major sales events & promotions item/s in your Order may not be available. BSC Industrial will contact you to discuss alternative arrangements.

Orders must be collected within 14 days from the date you are notified that your Order is ready for collection; you will be contacted prior to this date as a reminder collection is available. If your Order is not collected within this time a refund will be issued using the same payment method, you will be contacted to notify you when this will take place.

When collecting your goods at the Click to Collect store, you are required to supply a copy of your Invoice (printed or on your smart phone) and photo identification.

If you are not personally available to collect the goods, you may appoint a representative, you must contact your nominated collection store to arrange this if you did not specify it at checkout. The representative is required to supply a copy of your Click to Collect Notification email (printed or on their smart phone) and photo identification at the time of collection. You agree that we will be entitled to rely on the representative's instructions as if they were your own.

BSC Industrial reserves the right to change or discontinue the Click to Collect service at any time, without notice. 


Australia Wide Delivery

Delivery is provided by TNT Express. All deliveries can be tracked at all times via their online tracking systems.

If you require Express Freight and your order is eligible, please select it during the checkout process.

We pack 90% of our orders within 1 business day and dispatch from our Melbourne warehouse. We will contact you if there is a delay with your order. In the unlikely case that an item is out of stock we will ensure they are priority goods and will be dispatched as soon as possible.

In the event of a stock item being ordered whilst out of stock the customer will be notified immediately by phone or email.

Courier Deliveries (TNT)

  • Courier deliveries will only be made to fixed addresses. (No PO Box, PMB, Parcel Locker etc)
  • All goods require signature on delivery so you will need to be home to claim - consider having the order sent to a business address to avoid redelivery hassles 
  • Please ensure we are aware of any special delivery requirements.
  • Redelivery charges will be incurred if you are not home at the time of delivery, this charge will be at the customer's expense